Data protection

Controller responsible for data processing:
Marcel Zanders
Carrer l' Esperanca 15
07590 Cala Ratjada
Germany
info@bugs-buggy.eu

Phone: +34 619 480 784

We are pleased about your interest in our website. Protecting your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the website and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f GDPR. All access data is processed as long as necessary for the purposes stated above.

Hosting

The services for hosting and displaying the website are partly provided by our service providers within the framework of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms on this website are processed on their servers.

If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Israel, South Korea, USA.

An adequacy decision by the European Commission exists for the USA as a basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are also located and/or use servers in these countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines.
For these countries, no adequacy decision exists. Our cooperation is based on: Standard Contractual Clauses of the European Union.

2. Data Processing for Contact and Customer Communication

Contact

We collect personal data if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Required fields are marked as such because we need this data to process your request. Without providing this data, you cannot send the contact request.

The data collected can be seen in the respective input forms. We use the data you provide to process your inquiries in accordance with Art. 6 (1) sentence 1 lit. b GDPR.

After your inquiry has been fully processed, your data will be restricted for further processing and deleted after the retention periods required under tax and commercial law expire in accordance with Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this as permitted by law and explained in this policy.

3. Cookies and Other Technologies

General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including cookies on various pages. Cookies are small text files that are automatically stored on your device.

Some cookies are deleted after the browser session ends (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Protection of Privacy on Devices

When using our online services, we use strictly necessary technologies to provide the requested service. Storing information on your device or accessing existing information does not require consent in this case.

For non-essential functions, storing or accessing information on your device requires your consent. Without consent, parts of the website may not be fully usable. Your consent remains valid until you adjust or reset your device settings.

Subsequent Data Processing

We use technologies necessary for certain website functions (e.g., preference settings). These collect and process IP address, visit time, device and browser information, and usage data (e.g., preferences). This serves our legitimate interests in optimizing our offer according to Art. 6 (1) sentence 1 lit. f GDPR.

Browser cookie settings can be found here: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

You can withdraw your consent at any time via the contact option provided in this privacy policy.

4. Cookies and Technologies for Web Analysis and Advertising

If you have given consent (Art. 6 (1) sentence 1 lit. a GDPR), we use cookies and third-party technologies. Data collected will be deleted after the purpose ends.

You can withdraw your consent at any time. Further details are in the section “Cookies and other technologies.”

Use of Google Services

Google Ads

For advertising in Google search results and third-party websites, a Google remarketing cookie is set. This enables interest-based advertising using pseudonymous cookie IDs and collected data (IP address, visit time, device and browser information, usage behavior).

Further data processing only occurs if you have enabled “personalized advertising” in your Google account.

We also use Google Ads Conversion Tracking to measure your behavior after clicking on ads. This may involve cookies and pseudonymous usage profiles.

Google Maps

Google Maps collects data about your use of map functions (including IP address and location data), which is transmitted to and processed by Google. We have no influence over this processing.

Google Ireland Ltd. (Dublin, Ireland) is used. Data is usually transferred to Google LLC (USA). Processing is based on agreements under Art. 26 GDPR.

More information: Google Privacy Policy.

Our service providers may use servers outside the EU/EEA. Where no adequacy decision exists, we rely on EU Standard Contractual Clauses.

5. Social Media

5.1 Social Buttons

Our website uses social buttons (Facebook, Instagram, WhatsApp). These are simple HTML links, so no connection to providers is made until you click them.

5.2 Our Social Media Presence

If you consent, data is collected for market research and advertising, creating pseudonymous user profiles.

Facebook (by Meta)

Operated by Meta Platforms Ireland Ltd. Data is usually transferred to the USA. Processing is based on joint responsibility (Art. 26 GDPR).

Instagram (by Meta)

Also operated by Meta Platforms Ireland Ltd. Data transfer and processing similar to Facebook.

Service providers may use servers in countries with or without adequacy decisions. In the latter case, we rely on Standard Contractual Clauses.

6. Contact Options and Your Rights

6.1 Your Rights

You have the right:

to request access to your personal data (Art. 15 GDPR)
to request correction of incorrect data (Art. 16 GDPR)
to request deletion of your data (Art. 17 GDPR)
to request restriction of processing (Art. 18 GDPR)
to receive your data in a portable format (Art. 20 GDPR)
to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Right to Object

You may object to data processing based on legitimate interests. If processing is for direct marketing, you may object at any time.

After objection, we will no longer process your data unless compelling legitimate grounds exist.

6.2 Contact

For questions regarding your data, corrections, deletion, or withdrawal of consent, please contact us using the details in our legal notice (Imprint).